이메일을 받고 답장을 쓸 때 서두는 어떻게 시작해야 할 지, 답장이 조금 늦었는데 무슨 말부터 써야할지
난감할 때가 있습니다. 그럴 때는 고민하지 마시고 다음 표현을 활용해보세요.
Function Linking Words
General Thanks for your email.
Thanks for your reply.
Thanks for your quick response.
It's good to hear from you.
I'm glad to hear from you.
Late Responses Due to Work I've been very busy for the last few days.  The project was supposed to finish [last week] but it took [an additional week].
Sorry I haven't responded. I've been swamped.
Sorry I have not been able to respond, I have been very busy on the current project.
Sorry I didn't get back to you sooner.  We had a big project due [yesterday].
Sorry I couldn't get to you sooner. I've been tied up with other work for the [last week].
Due to out of office I was traveling [last week] and my notebook crashed so I couldn't access my email.
I am on the road right now so I will download the file when I get back in the office.
Sorry that I haven't finished the report yet.  I just got back to the office after a vacation so I've been swamped with work.
Sorry I didn't reply sooner. I was out of the country for [two weeks].
Our company was closed last week.
Due to illness I had surgery [last week].
I had a bad cold and stayed home for [a week].
I've been sick since [Tuesday].
 
 



Function Linking Words
Additional In relations to
In addition
Additionally
Also
Regarding
Concerning
Furthermore
With reference to
Alternative Alternatively
Either
Instead of
It’s likely
Perhaps
Possibly
Contrast Although
Despite
Even if
However
Nevertheless
On the other hand
Examples For example
For instance
General In general
Typically
On the whole
Frequently
Usually
Importance Above all
Clearly
Especially
In particular
Obviously
Point Actually
As a matter of fact
In fact
Result As a result
Consequently
Due to
For this reason
Lead to
Therefore
Sequence First
Secondly
Next
Then
Also
Followed by
Afterwards
On another point
In addition
Moreover
Lastly
Finally
In conclusion
 
 



Simple & Clear Words & Expressions
이메일을 쓸 때는 화려한 수사를 구사하기 보다 정확한 의사전달이 되도록 쉽고 명확하게 쓰는 것이 좋습니다.   다음 어휘와 표현을 비교해 적절히 활용하시기 바랍니다.
Elaborate Korean Simple & Clear
concerning ~에관하여 about
permit ~하도록 만들다 let
feasible 가능한 possible
viable 가능한 possible
tender 거래 bid
reside 거주하다, 살다 live
consequently 결과적으로 as a result
effect 결과적으로 ~하게 만들다 make , do
admonish 경고하다, 꾸짖다 warn
administer 관리하다 manage
comprise 구성하다, 조직하다 make up of
constitute 구성하다, 조직하다 form
construct 구성하다, 조직하다 form
acquisition 구입하다 buy, purchase
purchase 구입하다 buy
conglomerate 그룹화하다 group
anticipate 기대하다 expect
immediately 당장 at once
approximately 대략 about
assist 돕다 help
comply 따르다 follow
encounter 만나다 meet
fabricate 만들다, 조성하다 make
numerous 많은 many
acknowledge 받다, 인식하다 received, recognize
forward 보내다 send
demonstrate 보여주다 show
exhibit show
illustrate show
indicate show
contain 보유하다 have
allocate 분배하다 set aside
ambiguous 불확실한 unclear
duplicate 사본 copy
employ 사용하다 use
conceptualize 생각하다 think of
reflect 생각하다 think 
generate 생산하다 produce
impair 손상된, 불량의 damage
rectify 수정하다, 고치다 correct
execute 수행하다 carry out, do
fulfill 수행하다 carry out
implement 수행하다 carry out
perform 수행하다 do, carry through
conceal 숨기다 hide
endorse 승인하다, 지지하다 support
attempt 시도하다 try
endeavor 시도하다, 노력하다 try
commence 시작하다 start, begin
initiate 시작하다 start, begin
concept 아이디어, 개념 idea
aware 알다 know
advise 알리다 tell, inform
obtain 얻다, 획득하다 get
per se 예를들어 as such
forecast 예측하다 predict
accomplish 완수하다 complete
finalize 완수하다 complete
inquire 요청하다 ask
facilitate 용이하게하다 ease
operate 운영하다 run
desire 원하다 want
previously 이전의 before
prior 이전의 before
observe 인식하다 notice
sufficient 적합한 fit
eliminate 제거하다 remove
accommodate 제공하다 provide
furnish 제공하다 provide
render 제출하다, 보내다 submit
submit 제출하다, 보내다 send
terminate 종료하다, 끝내다 end, finish
cease 중단하다 stop
instantaneously 즉시, 지금 now, quick
appoint 지정하다 name
designate 지정하다 name
remuneration 지출 payment
proceed 진행하다 go on, continue
discrepancy 차이 difference
locate 찾다 find
seek 찾다, 구하다 look for
solicit 찾다, 구하다 seek, ask for
optimum 최상의 best
depart 출발하다 go
integrate 통합하다 combine
ascertain 파악하다 find out
disseminate 퍼뜨리다, 배포하다 circulate
essential 필수적인 must
require 필요하다 need
presently 현재, 지금 now
collaborate 협력하다 work together
procure 확보하다 get
validate 확인하다 confirm
utilize 활용하다 use
 
 



오전 in the morning
[4월20일] 오후 In the afternoon of [April 10th]
오후 일찍 in the early afternoon
오후 늦게 late afternoon
근무 시간 business hours
operating hours
office hours
work hours
~일 현재
~일자로 		as of [April 10th]
as of today
as of now
[4월20일] 이전 before [April 10th]
[4월20일] 이후 after [April 10th]
[4월20일] 소인 post mark by [April 10th]
양일중으로 within a couple of days
미국 동부 표준시간 EST / Eastern Standard Time
미국 중서부 표준시간 CST / Central Standard Time
미국 산악부 표준시간 MST / Mountain Standard Time
미국 태평양부 표준시간 PST / Pacific Standard Time
그리니치 표준시 GMT / Greenwich Standard Time
현지 시간 local time
이곳 시간으로 오후 2시 at 2p.m., our time
그곳 시간으로 오후 2시 at 2p.m., your time
이번 주말 the end of this week
다음주 초 the beginning of next week
the beginning of the following week
[4월20일]의 주 the week of [April 10th]
[4월] 상순에 in early [April]
[4월] 중순에

in mid [April]
the middle of [April]
[4월] 하순에 in late [April]
[4월] 내내 the entire month of [April]
과거 수개월 the past several months
the last few months
[2010]년 내내 throughout [2010]
회계년도 fiscal year
상반기 회계년도 the first half of the fiscal year
하반기 회계년도 the second half of the fiscal year
제 1/2/3/4 사분기 the first/second/third/fourth quarter
수십년에 걸쳐 over the last dozen years
[11월]까지 by the end of [November]
다음 [금요일]까지 until next [Friday]
~개 당 per piece(item)
~명 당 per head (person)
[2백 달러]이하 [$200] or less
[40 센티미터]이하 not greater than [40cm]
~미만 less than
[18세] 이하 [18] and under (age)
[1만] 이상　 [10,000] or more
more than [10,000]
over [10,000]
[24]시간 이내 within [24] hours
근무일 기준 [이틀] 이내 within [two] business days
[$22]까지 오르다 increase to [$22]
가격이 [5%] 증가하다 increase the price by 5%
[$100] 할인 [$100] off
[15%] 할인 a [15%] discount
 
 



이메일은 보내는 목적에 따라 , 또는 받는 사람에 따라 형태가 달라집니다 . 존댓말이 따로 있는 한국어와 달리 , 영어는 may, could, would 와 같이 조동사를 활용하거나 , want to~ 대신 would like to~ 와 같이 별도의 표현을 써서 formal/informal 을 구분합니다 .

전혀 모르는 상대에게 메일을 보낼 때 , 공손한 메일을 보내야 할 때 , 격식을 갖추어 써야 하는데 어떤 표현을 써야 할 지 난감할 때 다음 표현들을 참고하여 멋진 이메일을 작성해보세요 .
Function Formal Informal
Salutation To Whom This May Concern, Dear [Tom],
Dear [Mr. Green], Hi [Tom],
Previous Contact With regards to your last mail,… Regarding your last mail,…
Thanks for your last email of... Thanks for your email of...
Further to your last email, In regards to your last email,
I apologize for not writing to you sooner. Sorry I haven't written for so long.
Reason for writing I'm writing in regards to, I'm writing to,
I'm writing in connection with… Just a quick note about,
We would like to point out that… Please note…
Your name was given to me by… I got your name from…
The purpose of this email is to confirm with you… This is to confirm,
Asking for advice I'd like your advice about a problem I have. I've got a bit of a problem.
I was wondering if you had any ideas about…? Do you have any ideas about …?
Giving advice I think it might be a good idea to… I think you should…
Have you thought of … What about…
Giving information I'm writing to let you know… I'm writing about…
We are able to confirm that… Just to update you on
Response to inquiry I wish to take this opportunity This is to inform you
We regret to inform you that… Unfortunately …
Attachment We're working on your request. Your request is being processed.
Please find attached my report. I've attached the report.
Requests I've attached the file you requested. Here's the file you wanted.
I'm interested in receiving information on… Please send me…
We would be grateful if… I'd be thankful if…
I am interested in finding more on… I'd like more information on,..
I'd appreciate a prompt response. Please answer ASAP.
Would you be able to assist me on… Could you help?
Promise I'd be grateful if you could Can you please help me?
I will investigate the matter. I'll look into it.
Offer help I will contact you as soon as I find out. I'll get back to you.
Let me know whether you would like me to… Let me know if you'd like me to …
Thanking If you wish, I would be happy to… Would you like me to …?
I wish to thank you for… Thank you for…
Apology Thank you for advance for your help in this matter. I appreciate your help.
I apologize for my delayed response. Sorry this is so late.
We regret to advise you of… I'm sorry to tell you…
My sincere apology I apologize
We apologize for any inconvenience caused We apologize if there was any inconvenience
Reminder Please accept our apologies I'm afraid I can't help you.
We not that you have not You haven't
Additional We would like to remind you that… Don't forget that…
In addition, Also,
However, But,
Therefore, So,
Suggestion In my opinion, I think it would be better to I think we should
It is my suggestion that we How about if we
Shall we …? We should
Accepting suggestion Perhaps we could We could
I think your idea would work well It's a great idea!
Denying suggestion It may be worth trying. Let's try it out.
It sounds like a good idea, but I can see some problems with it. I think there will be some problems with it.
Complaint I'm writing to notify you of a complaint I'm writing to complain about
We were disappointed We're not happy with it
I'm afraid that Unfortunately
Final comment Do not hesitate to contact us again if you require further information. Let me know if you need anything.
Please feel free to contact me if you have any questions. Give me a call if you need anything else.
Closing I am looking forward to it. Looking forward to…
Give my regards to… Best wishes to…
Sincerely yours, Sincerely,
Respectively, Thanks,
Promising assurance Please let us know your requirements. Let us know your needs.
I can assure you that… I promise to…
 
 


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