| Function |
Formal |
Informal |
| Salutation |
To Whom This May Concern, |
Dear [Tom], |
| Dear [Mr. Green], |
Hi [Tom], |
| Previous Contact |
With regards to your last mail,… |
Regarding your last mail,… |
| Thanks for your last email of... |
Thanks for your email of... |
| Further to your last email, |
In regards to your last email, |
| I apologize for not writing to you sooner. |
Sorry I haven't written for so long. |
| Reason for writing |
I'm writing in regards to, |
I'm writing to, |
| I'm writing in connection with… |
Just a quick note about, |
| We would like to point out that… |
Please note… |
| Your name was given to me by… |
I got your name from… |
| The purpose of this email is to confirm with you… |
This is to confirm, |
| Asking for advice |
I'd like your advice about a problem I have. |
I've got a bit of a problem. |
| I was wondering if you had any ideas about…? |
Do you have any ideas about …? |
| Giving advice |
I think it might be a good idea to… |
I think you should… |
| Have you thought of … |
What about… |
| Giving information |
I'm writing to let you know… |
I'm writing about… |
| We are able to confirm that… |
Just to update you on |
| Response to inquiry |
I wish to take this opportunity |
This is to inform you |
| We regret to inform you that… |
Unfortunately … |
| Attachment |
We're working on your request. |
Your request is being processed. |
| Please find attached my report. |
I've attached the report. |
| Requests |
I've attached the file you requested. |
Here's the file you wanted. |
| I'm interested in receiving information on… |
Please send me… |
| We would be grateful if… |
I'd be thankful if… |
| I am interested in finding more on… |
I'd like more information on,.. |
| I'd appreciate a prompt response. |
Please answer ASAP. |
| Would you be able to assist me on… |
Could you help? |
| Promise |
I'd be grateful if you could |
Can you please help me? |
| I will investigate the matter. |
I'll look into it. |
| Offer help |
I will contact you as soon as I find out. |
I'll get back to you. |
| Let me know whether you would like me to… |
Let me know if you'd like me to … |
| Thanking |
If you wish, I would be happy to… |
Would you like me to …? |
| I wish to thank you for… |
Thank you for… |
| Apology |
Thank you for advance for your help in this matter. |
I appreciate your help. |
| I apologize for my delayed response. |
Sorry this is so late. |
| We regret to advise you of… |
I'm sorry to tell you… |
| My sincere apology |
I apologize |
| We apologize for any inconvenience caused |
We apologize if there was any inconvenience |
| Reminder |
Please accept our apologies |
I'm afraid I can't help you. |
| We not that you have not |
You haven't |
| Additional |
We would like to remind you that… |
Don't forget that… |
| In addition, |
Also, |
| However, |
But, |
| Therefore, |
So, |
| Suggestion |
In my opinion, I think it would be better to |
I think we should |
| It is my suggestion that we |
How about if we |
| Shall we …? |
We should |
| Accepting suggestion |
Perhaps we could |
We could |
| I think your idea would work well |
It's a great idea! |
| Denying suggestion |
It may be worth trying. |
Let's try it out. |
| It sounds like a good idea, but I can see some problems with it. |
I think there will be some problems with it. |
| Complaint |
I'm writing to notify you of a complaint |
I'm writing to complain about |
| We were disappointed |
We're not happy with it |
| I'm afraid that |
Unfortunately |
| Final comment |
Do not hesitate to contact us again if you require further information. |
Let me know if you need anything. |
| Please feel free to contact me if you have any questions. |
Give me a call if you need anything else. |
| Closing |
I am looking forward to it. |
Looking forward to… |
| Give my regards to… |
Best wishes to… |
| Sincerely yours, |
Sincerely, |
| Respectively, |
Thanks, |
| Promising assurance |
Please let us know your requirements. |
Let us know your needs. |
| I can assure you that… |
I promise to… |