[이메일 비지니스 영어] 지켜야 할 것들과 하지 말아야 할 것들

이메일을 쓸 때 반드시 지켜야 할 3C's 는 다음과 같습니다.   Conciseness(간결성)   Clarity(명확성)   Coherence(일관성) 즉 , 이메일의 목적에 충실하게 쓰되 , 정확하고 분명한 표현을 써야 합니다 . 다음 예문을 참고하여 이메일 작성시 적절히 활용하시기 바랍니다 .

쓰기 전략 Don'ts Do's - 길고 장황하게 쓴다 - 수동형 문장을 쓴다 - 명령조의 표현을 쓴다 - 명확하고 간략하게 쓴다 - 능동형 문장을 쓴다 - 예의바른 표현을 쓴다 Examples 의 미 Don'ts Do's [1월]까지 By [January] ending by the end of [January] [1월]이 시작되면 In [January] beginning the beginning of [January] [날짜:5월5일]에 letter date [May 5] letter dated on [May 5] ~귀하, ~께 Dear Mr. Tom Green, Dear Mr./Ms. Green, Dear Mr. Tom Green, Dear Mr./Ms. Green,(Formal) Dear Tom Green, Dear Tom, (Informal) ~을 다시 알려드립니다 I would like to call your attention to the fact that May I remind you (that)… ~을 다시 알려드립니다 I inform you again that May I remind you that… ~을 보내드립니다 We take pleasure in sending… We are sending… ~을 알려드리고자 합니다 I will notice you I will let you know Please know This is to inform you (that)… I'm very pleased to have the opportunity to write to you. It is my pleasure to inform you… ~을 완성해주십시오 You must complete Please complete this… ~을 요청합니다 I ask you… I would like to ask you to… ~을 해주십시오 We want you to… You are encouraged to…. ~하기 위해 협조해주십시오 You should cooperate with us… Let's work together to solve… ~해주시면 좋겠습니다 We like if you… We would like it if you could… ~해주십시오 Please do it… Please… 30일까지 Until the 30day by the 30th 공정 중 오작동이 발생했습니다 The machine broke in middle process. The malfunction occurred during the process. 귀하가 틀렸습니다 You are wrong We understand that…, but… 귀하의 메일에 의하면 As per your mail According to your mail 귀하의 메일을 받았습니다 I received your mail Thank you for your mail 그것에 대해 논의하고자 I will discuss about it I will discuss it 그에게 지금 전화해주십시오 You'd better call him You should call him now 내일 모레 tomorrow after tomorrow the day after tomorrow 내일 오전/오후 ~시경 tomorrow about [4:30] tomorrow at around [4:30]PM 년/월/일 15-Jan-08 January 15, 2008 다음과 같이 followings: as follows: 다음과 같이 첨부해 Attach herewith Attached are the specifications 다음과/아래와 같이 below: as below: 더 좋은 서비스를 받기 위해 이 양식을 작성해주십시오. You must fill this form out for membership. So your needs can be better served, please fill out this form. 도움에 감사 드립니다 We very thank for your help Thank you for your help 도움을 드리고자 help of you your help 되도록 곧 as possible as I can as soon as possible 메일 잘 받았습니다 We well received your mail Thank you for your mail 보상해드리고자 합니다 I'd like to pay back some amount money. I'd like to compensate you. 비용을 절감하여 cost down cut costs, lower costs 상황이 복잡해졌습니다 It got twisted up. It got mixed up. 서명하다 sign on the document sign the document 시장조사에서 실수가 발견되었습니다 You made many mistakes in your market survey. Several errors have been made in the market survey. 실수에 대해 메일을 보냅니다 I'm writing for mistake. I'm writing to file a complaint. 실수에 대해 사과 드립니다 I'm so sorry for mistake. I apologize for the errors. 양사에 좋은 경험이 될 겁니다 This will be good experience both companies. I hope this will be a valuable experience for the both of us. 어제 전화 주셔서 감사합니다 It was my pleasure that we can have phone call yesterday. Thank you for calling yesterday. 오늘까지 within today by today 오전에/오후에 in AM/ in PM In the morning/ in the afternoon 오후 ~시 / 오전 ~시 pm2 / am7 2PM / 7AM 이름: 이삼순 Lee Sam Soon Lee, Sam Soon (list of names) 이름: 이삼순 Sam Soon, Lee Sam Soon Lee (most common) 이름: 이삼순 Lee.Samsoon Samsoon Lee 일이 좀 있었습니다 There was some happening There were some incidents 장기적으로 long term base on a long term basis 저희 삼순은 We, Samsoon Samsoon is 저희 회사를 소개하게 되어 기쁩니다 I am pleased to introduce my company to you. Please let me introduce my company to you. 저희 회사의 경우 In the case of our company Our company 저희가 이해하기에 Your claim is Our understanding is… 저희가 이해하기에 귀하의 불만은 You claim that… Our understanding is that… 제가 아는 바로는 as long as I know as far as I know 조만간 at near future in the near future 죄송하지만 ~% 이상은 할인해드릴 수 없습니다. We're sorry, no more than 5% discount allowed. We cannot give you more than 5% discount. You can receive up to 5% discount 죄송하지만 저희는 ~을 할 수 없습니다 Sorry because not possible We are sorry but we cannot do that. 지금까지 so far to date 지속적으로 everlasting long term 직원들 staffs staff members 첨부한 내용은 Find attached Attached is 최우선의 top urgent top priority, very urgent 큰성공을 거두시길 바랍니다 I hope you will get big success I hope you will achieve great success 팩스 잘 받았습니다 We acknowledge receipt of fax Thank you for your fax We well received your fax We received your fax 함께 모였으면합니다 Let's work together I'd like a chance to work together 향상시키다 level up upgrade, improve 오늘 약속이 있습니다 I have promise tonight I have plans tonight 오늘 무슨 계획이 있습니까? What is your schedule today? What are your plans tonight?